Help Desk Support

Mega Services, LLC believes support for both team members and customers is the quickest way to a solid solution. As one of the few AV Pro Resource providers that affords a 24-hour Helpdesk Support team, we can assure that problems are addressed quickly, accurately and efficiently.

Our helpdesk team technicians are trained professionals with years of audiovisual industry experience. In addition, with Mega Services’ manufacturer relationships we have the connections to the industry’s most knowledgeable project managers, engineers, technicians and developers. These resources guarantee that our AV field engineers have all the tools to address any challenges expeditiously and according to manufacturer standards.

With the Mega Services, LLC helpdesk team we can have your needs literally communicated in one ear and the solution fed back at light speed in the other.