How We Got to “Your Trust is the Currency We Value Most”

“Trust is an invisible thread connecting people.” — Unknown

At Mega Services, trust is more than a word—it’s the foundation of everything we do. For over 17 years, we’ve been dispatching and scheduling the top freelance Pro AV technicians across the country. Throughout this journey, we’ve learned that trust is not just a nice-to-have, it’s a must-have.

So, how did we arrive at our motto, “Your trust is the currency we value most”? It’s been a journey built on experience, accountability, and a relentless focus on delivering what we promise. Here’s how we got here:

1. We’ve Seen It All

With over 68,000 service and installation jobs under our belt, we’ve heard every excuse in the book. Whether it’s technicians showing up late, not showing up at all, or underperforming, we’ve seen it all. Over the years, we’ve refined our processes to weed out the pretenders and elevate the contenders. Today, we work with only the top 5% of technicians, ensuring that our clients get the very best in the business.

2. Accountability is Everything

When you’re managing high-stakes AV installations or service calls, there’s no room for error. That’s why we’ve built a system of strict accountability. We track the performance of every technician we dispatch. Those who don’t meet our standards are blacklisted, while the top performers are celebrated and assigned to more complex, high-profile jobs.

3. Delivering on Our Promises

Trust isn’t given; it’s earned. We understand that when you choose Mega Services, you’re placing your trust in us to handle critical aspects of your business. Whether it’s a simple service call or a large-scale conference rooms installation, we take that responsibility seriously. We do what we say we’ll do, and we do it right the first time.

4. Minimizing Risk for Our Clients

We know that hiring subcontractors comes with risks, and we’ve spent years perfecting how to mitigate those risks for you. By building a network of highly vetted, reliable technicians, we take the guesswork out of the equation. You can trust that the technicians we send are qualified, experienced, and committed to getting the job done right.

5. A Legacy of Trust

After 17 years of business, we’ve built a reputation that speaks for itself. But that reputation didn’t happen overnight. It’s the result of thousands of successful projects, countless satisfied customers, and a commitment to continually improving every aspect of our business.

At the heart of it all is one simple truth: Your trust is the most valuable currency we could ever receive. We’re honored to earn it with every job, every technician, and every project.